SHIPPING & RETURNS

Shipping Policy

Our operating hours are MONDAY through FRIDAY, 7:30am - 3:30pm, during which we process and ship packages. We DO NOT process shipping orders on Saturday, Sunday, or Holidays.

Most in-stock American Made Arms brand products will ship out within 1-2 business days via United States Postal Service (USPS) or United Parcel Service (UPS). All packages valued more than $250 will require signature delivery confirmation.

A shipping confirmation email with a tracking number will be sent after your order has been processed. Please note, your order may be delayed if your shipping address differs from your billing address (this additional time helps ensure the validity of the order).

American Made Arms does not guarantee expedited shipping delivery dates as specified by the shipping company. Item-specific insurance on packages is not included unless otherwise specified or requested.

International Shipping

We ship international packages daily to countries worldwide via USPS. All applicable fees, duties, and taxes are the sole responsibility of the customer and are not assessed by American Made Arms, Inc. Product prices do not include your country’s customs duties or taxes.

Products are shipped to your local Postal Service or residential address, and you must pay duty and taxes when you pick up your order from your Postal Service.

Prices and specifications are subject to change without notice.

Return Policy

All returns require an RMA (Returned Merchandise Authorization) number. To obtain the RMA, send an email to sales@americanmadearms.com. Please ensure that returns shipped to American Made Arms, Inc. have the RMA label clearly marked on the outside of the shipping box for the return to be processed.

All return requests must be received by American Made Arms, Inc. within 30 days of the date of original shipment. There is a 25% restocking fee on all returns, though some exceptions may apply. Original shipping costs are non-refundable.

Return Eligibility

  • Items must be undamaged, unused, and received in the original packaging.
  • Installed or used items are subject to approval and may not be accepted if damaged or previously installed.
  • Special order items will not be accepted for return or exchange unless previously authorized by an American Made Arms representative.
  • Damaged or used products require additional evaluation by technical support before credit is issued.
  • All returned parts must be shipped prepaid; we do not accept collect shipments.

Items not meeting the above criteria will not qualify for credit and will be refused or returned to the sender. Exchanges are subject to product availability.

Warranty Returns

All warranty returns require an RMA (Returned Merchandise Authorization) number. To obtain the RMA, send an email to sales@americanmadearms.com. All returns must have the RMA number clearly marked on the outside of the shipping box.

Warranty returns must be shipped prepaid; we do not accept collect shipments. American Made Arms, Inc. will cover the shipping cost for the return of the repaired or exchanged item to the customer via USPS. Any additional charges for expedited shipments are the responsibility of the customer.

For questions regarding repair costs or fees, please contact us directly.

Have Any Questions?

We'd love to hear from you! If you have any issues with our products or need more information, feel free to reach out to us. Our office hours are Monday through Friday, 7:00am - 3:30pm.

You can contact us by phone at (630) 766-1001 or by email at sales@americanmadearms.com. Alternatively, send us a message through our contact form.

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